Author: Daniel snow

Thinking about AI today, I think sophistication is much more important than ever before. The last few years have been about experimentation and efficiencies, but the tools and technologies are rapidly advancing so that the innovation is making us think much more deeply about our businesses, which inherently needs a sophisticated solution. Our research tells us that leading companies are almost two times as likely to be operating at much higher sophistication levels with AI. The companies that are winning are not thinking about AI as a chatbot or going after robotic process automation. They’re fundamentally rewiring their processes, using…

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